Terms & Conditions

Welcome to C.P.Lim Floral Enterprise official website.

Please take time to read before placing an order with us! When payment is made and received, means you have agreed and accepted terms and condition listed here.

C.P.Lim Floral Enterprise reserves the right to update and amend the terms and conditions time to time without pior notice.

Please read through the below details carefully, once you have place and make payment means your order is confirmed.
We will not be able to make any changes or refund. We seek for your understanding.


PRODUCTS

Do note that all the photos are make effort to display its at most accurate colour(s).However, the colour of the product may be 
different from the actual product due to computer monitor of user's usage.

Do allow the different of 0.5 inches -1 inches from the actual product for the measurable product.

C.P.Lim Floral Enterprise do not do any refund upon payment unless the wrong item sent. 


HOW TO ORDER

1. Select the item you wish to purchase and click "ADD TO CART"

2. Double check on your cart before checkout.

3. Provide us with accurate Billing Details and Delivery Details (recipient's name, wishes & sender's name).

4. Choose your Delivery Method & Payment Method.

5. Confirm your order.

6. A confirmation email will be send to your email.

Please inform us after you have made your full payment.

 

Do note that checking out of items does not mean the items in your cart are secured until your submission of payment details. 

Items not fully paid within 24hrs will be cancelled and put up for sale thereafter with or without prior notice. 

You may re-order it if items are still available for purchase.

We do not provide Cash On Delivery and we also do not accept urgent orders. 


PREORDER

Preorder item usually take 1-3 days to process. All Preorder items will indicate behind of the item name.

Place order only if you are AGREE with the waiting period. We will refund the payment ONLY IF the Preorder item is not
available due to several reasons from supplier/factory.

* Please Email to cplim37@gmail.com for Special Arrangement *


PRICING

All the prices stated (RINGGIT MALAYSIA) in our website is fixed and non-negotiable.

 

DELIVERY

Penang, Malaysia

- Pickup from store or;

- All products can be delivering to customer within Penang Island according to the following rates:

Air Itam, Paya Terubong Area = RM10 / TRIP

Greenlane, Jelutong, Pulau Tikus, Georgetown Area = RM15 / TRIP

Bayan Baru, Sungai Ara, Relau Area = RM20 / TRIP

Bayan Lepas, Tanjung Bungah, Balik Pulau Town Area = RM30 / TRIP

Balik Pulau, Batu Ferringhi, Batu Maung Area = RM45 / TRIP

 

- All products can be delivering to customers within BUtterworth / Kepala Batas / Bukit Mertajam / Simpang Ampat / Nibong Tebal according to the following rates:

Butterworth Area / Bukit Mertajam Area / SImpang Ampat Area = RM60 / TRIP

Kepala Batas Area / Nibong Tebal Area = RM70 / TRIP

* All product can be delivered within Monday - Saturday, 11A.M - 6P.M.*

 

Other States in Malaysia

- Only Accessories & Bears are available for delivery according to PosLaju's rates:

West Malaysia: RM7 / First 2KG

East Malaysia: RM10 / First 1KG

Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provided to us when you make your order and arrange of the cancellation of the order.

We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery. All risk in the product shall pass to you upon delivery. 

 

PAYMENT METHOD

C.P.Lim Floral only accept Internet Banking & ATM Transfer

BANK : PUBLIC BANK
ACCOUNT NAME: C.P.Lim Floral Enterprise
ACCOUNT NO: 3-0872097-23

BANK : MAYBANK
ACCOUNT NAME: C.P.Lim Floral Enterprise
ACCOUNT NO: 507-330304-371

Kindly inform us (Your Order ID, Date, Time, Total Amount) after you have made your full payment via:

SMS / Whatsapp / WeChat : 6012- 517 5117

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Email to cplim37@gmail.com

Your order status will change from "Pending" to "Processing" upon receiving your full payment.

* Online payment will conclude at 6.30 P.M daily, any payment after 6.30 P.M consider next day payment. *

 

CANCELLATION

We may cancel a contract IF the product is not available for any reason. We will notify you if this is the case and return any payment that you have made.

All the cancellation made upon your own wish is non refundable.

 

* C.P.Lim Floral Enterprise will not hesitate to take legal action against fraud cases. *